How To Order

Ordering with us is simple! You can send us an email detailing your language interests, give us a call on 02 9572 6942 to discuss your needs, or you can even browse and select items online.

You can use our Selection Profile to outline the languages, budget, age groups, genres, publication date range required, and email us the Selection form – then we can supply you with a comprehensive selection of current, high quality and bestselling materials.

If you would like to submit a language order enquiry online, simply browse the most popular languages on our homepage or take a look at a wide-ranging list of languages on the left-hand side of our any of our webpages. If you click on a language and there is no information online, simply call or email us and we can provide further information about availability.

It’s really easy to send a language order enquiry online – just create an account through the My Account page on our website so we have your details, add the items of interest to the cart and submit the order to us. We then receive your order request via email, check the availability of items and get in touch with you with a title list and a quote for the items (including the shipping and handling costs). This quote will exclude cataloguing and processing costs, but we work with a Sydney-based cataloguer and can obtain these quotes on your behalf if required.

To proceed with an order and purchase items, we just need written confirmation via an email or a Purchase Order number.

We can do Standing Orders and dispatch language shipments throughout the year (dependent on budget), Blanket Plan/Profile Orders, Special Requests (patron-submitted to the library) or tailored orders based on a specific genre or author.

You are free to make the selection of titles yourself or our knowledgeable staff can make the selection, using a library-supplied language profile to choose titles.

We can also check an online library catalogue to avoid duplicates – we do this free of charge!

Prepayment is not required (except for Magazine Subscriptions) and invoices for items are created when goods are in hand at LOTE Libraries Direct Pty Ltd and final quantities are known. Items can still be subject to availability up until this point.  We then email the invoice to library Accounts or the appropriate order contact.