LOTE Libraries Direct Pty Ltd will always protect any personal information shared with us. We will ensure the information in question is secure and safe.
We will never share or disseminate any client’s personal information in an unethical or unprofessional manner, and the information we collect will only ever be used to conduct business between our staff (including any sub-contractor we work directly with for shelf-ready purposes) and our library clients.
We only disclose information to third parties when it is necessary to do so to carry out an order for our clients. For example:
-Our shelf-ready subcontractor (contact person for the order and delivery details are provided)
-Courier or Australian Post (only delivery details are provided)
-Professional advisors (such as accountant or lawyer)
We never supply your information to advertising or marketing service providers, or out-sourced marketing call centres or mail houses.
We work with international vendors to obtain our client’s goods, however we never share your personal information with these suppliers.
From time to time LOTE Libraries Direct Pty Ltd may send ‘outreach’ emails to Australian libraries that are members of procurement services that we are contracted suppliers with, or client’s that have previously done business with us and provided their contact details – this will only ever involve initial contact to establish whether we can assist with an order. If a client or potential client does not wish to receive such contact from us, simply notify us and we will cease communication immediately. We respect a client’s or potential client’s right to privacy and we will never ‘spam’ a library or use electronic direct mail (EDM) marketing material or email marketing campaigns without first obtaining permission.
Feedback and Enquires
If you have any questions about the information we have on file for you, if you wish to provide any feedback or if you have any concerns/complaints then you can contact us at any time:
Sam Grover, Managing Director
P: 02 9572 6942 (add prefix 61 if calling from overseas)
LOTE Libraries Direct Pty Ltd
Suite 5, 481-483 Parramatta Rd
Leichhardt NSW 2040, Australia